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Insurance
Mind Coeur, is considered an “out of network provider” and does not accept insurance directly. At your request we will provide the appropriate documentation (Superbill) so that you may then submit to your insurance company. If you should wish Mind Coeur to submit claims on your behalf, you must provide a clear and legible photo of the front and back of your insurance card. It is your responsibility to inquire with your health insurance carrier directly to determine how much you may be reimbursed for visits with an “out of network provider” and to collect reimbursements.

To find out How much your insurance provider covers, you will need to phone your insurance company and can ask the following:  “What is the maximum amount my plan will reimburse for mental health service codde 90837 with a Psychologist?” If the rep does not provide a clear answer, ask: “What is the maximum allowed amount for mental health service code 90837 with a psychologist, and what percentage of the maximum allowed amount will my plan pay?” This percentage of the maximum allowed amount is the amount you would receive as reimbursement.

 Payment
Please call or email the office to inquire about hourly rates for clinical services.

Cash and credit card payments are accepted. Payment must be received prior to each session, and an active credit card will be maintained on file.

 Cancellation Policy

If it is necessary to cancel your scheduled appointment, we require that you call at least 24-hours in advance. Appointments are in high demand, as such, appointments cancelled with less than 24-hour notice will be charged in full to the credit card on file.

No Show Policy

A “no-show” is someone who misses an appointment without canceling it in an adequate manner. A failure to be present at the time of a scheduled appointment will be recorded in your medical record as a “no-show,” and appointment will be charged in full to credit card on file.